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Seating Policy

1. Pay Together, Arrive Together, Sit Together
• Orchestra section seating will be assigned to those who pay earliest. Once the orchestra section is full, the remaining groups will be assigned to the mezzanine and balcony sections.
• Seating within each section remains on a first-come, first-seated basis.
• Groups must pay together to be assigned to the same section, and enter the hall together to sit together.
2. To expedite seating, complete groups must check in with an usher prior to entering the building.
• Look for the sign outside and wait for an usher to escort your group to the appropriate door leading into the lobby.
• Groups completely assembled are escorted inside for check-in by order of arrival.
> If you choose to use restrooms prior to seating, the entire group must be reassembled before you enter the hall. This may change your place in line.
• Have your admission ticket clearly visible at the front of the line.
3. An usher will take your admission ticket and escort you to the next step of check-in.
• To better serve smaller groups, we have designated a check-in area just for groups of fewer than 10. Please wait to be escorted inside by an usher.
4. We recommend that each teacher place his/her own order.
• It allows us to keep every class and its chaperones sitting together.
• If schools have several classes attending, they do not have to wait for the others to be seated. However, they do have to have their entire class assembled.
• Unless you pay at the same time and arrive at the same time, we may not be able to keep the entire school together.
• At house discretion, where we have a wide range of grades at one performance, we may place older students behind younger ones within designated sections.
5. All groups, regardless of size, are asked to fill in every empty seat.
• Schooltime shows are often sold out, which means we cannot leave any empty seats.
• We work with very tight time constraints to seat everyone in time for the performance.
• We will do our best to keep small groups together but there are no special sections except for ADA special needs.
• You do not have your choice of seats.
• If there is a concern, contact an usher. Please do not reseat yourselves.
6. We ask adults and taller patrons to be aware of smaller children behind you and adjust your position so they may see.
7. Special Needs Students and Groups
• Please clearly designate on your order form that you require ADA attention.
• Special needs students will always be seated in the orchestra section with at least one chaperone, and if possible, a friend.
• We cannot guarantee these students will be seated with their class.
• Hearing impaired classes will be seated together in the orchestra.
• After payment, please notify Patron Services at 277-3170 as soon as possible to coordinate your sign language interpreter’s needs.

We are looking forward to hosting a wonderful and exciting season for you and your class.